Published/updated: 13/08/12 09:04

Welcome to the section of our website designed for Primary Care. If you would like to get in touch with us please call 0121 424 1082, or email

Consultant Directory

This facility is provided to help General Practitioners identify Good Hope, Heartlands and Solihull consultants by their area of specialist interest in order to assist your referral decisions.

We ask that these contact details are not used as an alternative to the Advice and Guidance option on Choose and Book . That service is separately resourced to enable us to answer initial clinical queries in a timely manner.

To access the Consultant Directory for Queen Elizabeth Hospital Birmingham click here

iCare Vortal

The iCare vortal provides community based NHS staff with access to Clinical Information:

  • Correspondence
  • Pathology Results
  • Radiology Reports
  • Emergency Medicine
  • Other Clinical Information


  • Secure
  • Audited
  • Real Time Information
  • Patient-Centric Records
  • Time saving
  • Includes Heartlands,Solihull and Good Hope Clinical Information

To request access to our systems please download the Access Request Form below. Instructions on completing the form are included.

Download the HoEFT iCare Vortal (EXTRANET) Application Form for GP Practices and other Healthcare Providers.


The standard referral letter can be used to refer patients to Heartlands, Good Hope and Solihull hospitals, excluding Rapid Access Patients, Radiology and Ophthalmology.

You can save this template to your PC and open it as a Microsoft Word document. You must then print the document and send it to the Hospital in the usual way. Please refer to the service prospectus for information on how to refer to each individual service.

You must not attempt to send your completed referral form electronically via email or any other means, as the document will contain patient identifiable information.

A number of other referral forms are available to download, please click on the appropriate form below and send the completed form to the address shown on the form:


The direct dial number for GPs to contact Heart of England NHS Foundation Trust is 0121 424 1001

Latest updates

Name change for physio service (10/11/16)

The Heart of England Women’s Health Physiotherapy service has had a name change to be known as The Pelvic Health Physiotherapy Service.

This new title reflects the service that it now provides. It is a specialised, experienced team of physiotherapists based at Heartlands, Solihull and Good Hope.

The team provides physiotherapeutic care to patients with obstetric and gynaecological conditions as well as bladder and bowel problems. It assesses and manages both male and female patients.

The Pelvic Health Physiotherapy Service accepts referrals from consultants, GPs, clinical nurse specialists and midwives.

Notice to GPs regarding development of VTE’s within 90 days of a hospital admission (27/11/16)

Following recommendations from NHS England and the new VTE risk assessment and hospital associated thrombosis (HAT) CQUIN, Heart of England Foundation Trust would like to invite all GPs of patients who may have had a recent episode with the Trust to inform us of any VTE episodes that your patients may have developed within 90 days of discharge, including day case procedures. We have created a specific e mail address for informing the Trust of HAT’s or we can be contacted on 0121 424 2693

The Trust aims to provide counselling and a new information leaflet ‘Prevention of deep vein thrombosis (DVT) and pulmonary embolus (PE)’ to all patients at discharge and an additional reminder of VTE risk and informing the Trust of any VTE episodes will appear on all discharge summaries.

Help us improve

We have designed this part of the website for GPs and their colleagues. If you have any comments or suggestions about how we could improve the information provided here, please call the Primary Care support hotline on 0121 424 1082, or email

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