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Welcome to the section of our website designed for Primary Care. If you would like to get in touch with us please email

Consultant Directory

This facility is provided to help General Practitioners identify Good Hope, Heartlands and Solihull consultants by their area of specialist interest in order to assist your referral decisions.

We ask that these contact details are not used as an alternative to the Advice and Guidance option on Choose and Book . That service is separately resourced to enable us to answer initial clinical queries in a timely manner.

To access the Consultant Directory for Queen Elizabeth Hospital Birmingham click here

iCare Vortal

The iCare vortal provides community based NHS staff with access to Clinical Information:

  • Correspondence
  • Pathology Results
  • Radiology Reports
  • Emergency Medicine
  • Other Clinical Information


  • Secure
  • Audited
  • Real Time Information
  • Patient-Centric Records
  • Time saving
  • Includes Heartlands,Solihull and Good Hope Clinical Information

To request access to our systems please download the Access Request Form below. Instructions on completing the form are included.

Download the HoEFT iCare Vortal (EXTRANET) Application Form for GP Practices and other Healthcare Providers.


The standard referral letter can be used to refer patients to Heartlands, Good Hope and Solihull hospitals, excluding Rapid Access Patients, Radiology and Ophthalmology.

You can save this template to your PC and open it as a Microsoft Word document. You must then print the document and send it to the Hospital in the usual way. Please refer to the service prospectus for information on how to refer to each individual service.

You must not attempt to send your completed referral form electronically via email or any other means, as the document will contain patient identifiable information.

A number of other referral forms are available to download, please click on the appropriate form below and send the completed form to the address shown on the form:

Thinking of going to Accident and Emergency but not sure if you need to? Try our handy symptom checker.

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