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FOI 0239 2019/20: Digital Strategy

Freedom of Information Request: 0239 2019/20

1. Who are your current supplier(s) of Audio Visual (AV) and Video Conferencing (VC) equipment and services? HGS: VC Service and hardware: Xuper Ltd AV Hardware: Nottingham AV Ltd QEHB: Saville

2. How many video enabled MDT’s, Boardrooms and meeting / training rooms do you have within your organisation and when was the last upgrade or refresh to these rooms?  HGS:
13 video equipped meeting room facilities across the Heartlands, Good Hope and Solihull sites
Physical upgrades/refresh carried out late 2017 (moving to Yealink HD VC units)
Software upgrades carried out in June 2019 (latest version of VC system OS) QEHB: There are no fully functioning video enabled MDT rooms. There have been no upgrades or maintenance contract. 3. Do you have a support contract in place for these rooms and if so, when is the expiry date(s)? HGS: Support contract via supplier in place until June 2020, refreshed yearly. QEHB: Annual care agreement with Saville (Visavvi) – renewal date November 2019 – please note that this care agreement is for audio and visual equipment only

4. What has been your annual spend over the last 3 years (16/17 17/18 18/19) on AV / VC hardware, services and support? UHB:   2016/17: £78,377        2017/18: £124,870   2018/19: £191,886 5. Specifically in terms of MDT’s, do you use a N3/HSCN service to allow connectivity to other internal / external MDT’s / remote participants? If yes, which service do you use? UHB: No we do not use N3/HSCN 

6. Do you have a Digital strategy in place around Video based consultations? If so have you implemented a service and if yes, which service do you use? UHB: We have an internal programme of work which is delivering a video based consultation solution using in house developments

7. Could you provide a name and contact details for who is responsible for your MDT rooms? Please note that the MDT rooms are managed by the Education Centre. Please email the Education Department

8. Do you have a Digital Lead for the organisation? If so, could you provide a name and contact details?

Dean Grinham

Digital Program Lead

Yardley Court

11-13 Frederick Street


B15 1JD

9. Could you provide a name and contact details for your IT lead / manager?

Please see answer to Q8






















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