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Information on the coronavirus pandemic for our patients and visitors.

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Solihull Hospital & Community Services

Changes to opening hours at Solihull Minor Injuries Unit (MIU)

As you will be aware, the NHS is currently facing an unprecedented situation regarding the COVID-19 (Coronavirus) pandemic.

Due to the very low number of patients attending the Solihull MIU between 10pm and 7am (less than ten people), the decision has been made to temporarily close this service between these hours.

This commenced from 10pm on Wednesday 18 March 2020.

This means that the staff who currently work at Solihull MIU can be redeployed to other Accident and Emergency departments. This is important and helps to maintain safe staffing levels at this current time.

For those patients who require urgent medical help between 10pm and 8am, and who would have attended the MIU, there are a number of options:

  • Contact NHS 111 – either online (https://111.nhs.uk/) or by phone (available 24/7 and free to call)
  • Use the Ask A&E app (https://www.uhb.nhs.uk/ask)
  • Return to the MIU at 8am, when it re-opens
  • Travel to their nearest Accident and Emergency Department (life threatening situations only e.g. loss of consciousness, persistent chest pain, breathing difficulties, severe bleeding or severe allergic reactions)
  • Dial 999 (life threatening situations only e.g. loss of consciousness, persistent chest pain, breathing difficulties, severe bleeding or severe allergic reactions)

Signage is present at the hospital site and MIU to advise patients, who attend between 10pm and 7am, of these options.

Further communications will be issued to advise on opening hours following the pandemic.

About Solihull

Solihull Hospital, based near to Solihull town centre, provides a range of outpatient, inpatient and emergency care services for its local community. It is also the regional centre for dermatology (the treatment of skin conditions).

University Hospitals Birmingham NHS Foundation Trust is also the provider of many community healthcare services for Solihull residents. Community Services in Solihull provide a wide range of care in people’s own homes and in community-based settings such as GP surgeries, community clinics and care homes.

Solihull Community Diabetes Services

Please see our visiting times here.

Services include supporting local people to stay healthy and well, such as stop smoking and community dentistry; to pro-active care to support people to stay independent in a community setting, such as ‘virtual’ wards and community nursing. The Community Services teams also provide much-needed support in a crisis. This may be rapid response nursing, hospice at home and intermediate care.

By being a provider of both hospital and community services, Heart of England has the opportunity to shape the way care is provided across traditional boundaries.

The Trust is working with local people and with GPs and colleagues in the local authority and voluntary sector through a newly evolving ‘Integrated Care’ partnership. The aim is to develop services that:

  • Support patients to stay healthy and well
  • Provide personalised care in patients’ own homes and community settings
  • Prevent unplanned admission to hospital and provide rapid access to diagnostic and expert services when needed

Children’s Solihull Community Services

Children’s Community Nursing Services

Children’s Learning Disability Service

Specialist Assessment Service (formerly Meadow Centre)

Community Paediatrics

Paediatric Physiotherapy Service

Paediatric Audiology Service

Health Visiting Service – please visit our website

Solihull Paediatric OT Services

Solihull Paediatric SLT Services

Children’s Community Services Therapy Referral Forms

Solihull Hospital Site Map

Click here to view a hospital sitemap for Solihull Hospital

Travelling by Car

Solihull Hospital is on Lode Lane in the town centre. It is within easy access of Juntion 5 of the M42, the A41 Warwick Road and A34 Stratford Road.

Click here to view car parking availability and charges

Travelling by Train

Solihull train station is approximately one mile away from the hospital. For more information on train travel please see the links below to help you plan your journey or find out timetables:

Centro | Railtrack | the trainline.com

Travelling by Bus or Coach

For information on bus time tables and journey planning, visit the Travel West Midlands website.

For information on coach travel, please visit the National Express website.

Solihull Hospital first opened its doors as a Workhouse in 1839 for the ‘undeserving poor’, including the homeless, sick, aged and those with smallpox and tuberculosis (TB).One hundred years later the circumstances of war turned it into a hospital.

A purpose-built Solihull District General Hospital was opened in 1994.

Two years later Solihull and Heartlands Hospitals merged to create Birmingham Heartlands & Solihull NHS Trust and in April 2005, this became Heart of England NHS Foundation Trust.

Community healthcare services for the borough transferred to the Heart of England Foundation Trust from Solihull Care Trust in April 2011 under the national Transforming Community Services programme.

About us

Our Central Production Unit (CPU) is based at Solihull Hospital, currently producing 50,000 cook-chill meals each week, over a five-day production to Heartlands, Solihull, and Good Hope Hospital.

Our success in healthcare catering and cook-chill hospital food production is due to our dedicated team of staff who receive, prepare, cook, portion, chill and seal food containers, before distributing all our products within the Trust and to our customers. We pride ourselves on our highly skilled, dedicated and committed team who have been trained in all aspects of kitchen production and food hygiene. We believe this is a major factor in retaining staff and developing the workforce.

The Production Team is supported by the Trust Catering Manager, CPU Support and the Catering Systems Manager, whom all have extensive knowledge and vast experience in the delivery of high-class healthcare catering services. Our cook-chill food is of the highest standard and quality.

Quality Standards

The Central Production Unit (CPU) has many Quality Systems in place which is essential to ensure food safety and to maintain quality. The service has been accredited with EN ISO 9001:2008 which is an International Quality Standard that continues to update its values.

The CPU also operates a full Hazard Analysis Critical Control Point System (HACCP). This is a safe system of work procedures that documents the production process, from sourcing the raw products we use through production, to delivery to our customers. The control system identifies Critical Control Points (CCP) that must be documented, such as temperature controls, etc.

The CPU has been granted full approval as a food business establishment in accordance with European regulation (EC) No 853/2004 and has a unique approval code UK SO 008 EEC. It is also registered with the Food Safety Agency.

The Central Production Unit (CPU) operates under the award winning STS Solutions food safety management systems, meaning that the CPU operates in accordance with STS Code of Practice / Technical Standards for food processing / Supplying to the NHS & Public Sector. The CPU is externally audited every six months to ensure compliance with the standards.

Also, the CPU is visited by the Solihull Environmental Health department thought out the year.

Try before you buy

Visits to Our Central Production Unit (CPU)

If you are interested in finding out more about how we can help you, why not visit our CPU to see it in full operation. In our experience, seeing how and where our food is prepared, chilled, stored and dispatched can help offer you peace of mind and will reassure you of the excellent quality of food we provide.

Trialling Our Products

In addition to visiting our CPU, we can arrange for you to trial our products. We can also provide you with a presentation of our service, detailed information and a selection of dishes to taste for yourself, either at your premises or Solihull hospital. If you would like more information on this please contact the Trust Catering Manager

Selection & Choice

The Central Production Unit (CPU) offers a wide range and selection of main course meals, potatoes & vegetables, hot sweets, a variety of salads, and cold sweets.

The Trust is also able to provide specialised dietary meals, which have been designed primarily for the healthcare market. All our dishes are prepared using fresh ingredients and standardised recipes which ensure that the consistency and quality of each dish remain the same each time it is produced. The CPU operates a three-week menu cycle which is available upon request.

The menus have been designed by a specialist team of catering managers and dietitians and are coded to show diet suitability. We are continually developing new dishes to add to our menus.

Patient and Restaurants Menu

Customer Service

We have a team of managers on hand to assist you when introducing a Cook Chill/Cook Frozen Meal Service into your organisation and who can offer advice on any equipment requirements. We will also support you and your staff during the early stages of implementation to ensure you are satisfied with the system and can advise you on what document controls you require.

Should you decide to use our services, a manager from our team will be assigned to look after you during the agreed contract period and will arrange meetings with you as part of our ongoing service throughout the year.

Catering Department
Solihull Hospital,
Lode Lane,
Solihull,
B91 2JL

Telephone: 0121 424 5439

If you like more information about our service, or if you would like to request a detailed menu or price list, please contact our Catering Manager using the details above.

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