Freedom of Information Request: FOI 0425
University Hospitals Birmingham NHS Foundation Trust (UHB) completed a merger by acquisition of Heart of England NHS Foundation Trust (HEFT) on 1st April 2018. UHB includes Birmingham Heartlands Hospital, the Queen Elizabeth Hospital Birmingham, Solihull Hospital and Community Services, Good Hope Hospital in Sutton Coldfield and Birmingham Chest Clinic.
Due to historical differences in data collection/reporting across UHB and the former Heart of England NHS Foundation Trust some responses have been provided by hospital site.
Queen Elizabeth Hospital
I am writing on behalf of the Mortuary service at the Royal Oldham Hospital.
We are looking into how we can improve and streamline our service here.
As a result of this, we wondered if you could spare us a little time to answer a few questions;
1. Do you have a set fee which is charged to funeral directors if they do not collect a deceased patient when their paperwork is complete?
No
2. If so, do you give a time frame e.g. 24 Hours from the completion of paperwork to collection of the deceased patient.
Not applicable
3. If you do have a set charge, what is this fee per day?
Not applicable
Heartlands, Good Hope and Solihull Hospital
I am writing on behalf of the Mortuary service at the Royal Oldham Hospital.
We are looking into how we can improve and streamline our service here.
As a result of this, we wondered if you could spare us a little time to answer a few questions;
1. Do you have a set fee which is charged to funeral directors if they do not collect a deceased patient when their paperwork is complete?
No
2. If so, do you give a time frame e.g. 24 Hours from the completion of paperwork to collection of the deceased patient.
Not applicable
3. If you do have a set charge, what is this fee per day?
Not applicable
