Freedom of Information Request: FOI 0464

I have a list of 10 questions which I have put into a survey to make it easier to answer. They only require short answers.

The questions are:

1. What is the name of the organisation/service/authority you represent?

            University Hospitals Birmingham NHS Foundation Trust

2. What is the name of the software you use to manage, process and respond to complaints received? (If not applicable or available elsewhere enter N/A)

            Datix

3. How much does the software in question 3 cost? (If not applicable or available elsewhere enter N/A)

            £63,120.21 excluding VAT

4. When is the software in question 3 due for renewal? (If not applicable or available elsewhere enter N/A)

            31/03/2019

5. What is the name of the software you use to manage, process and respond to FOI/EIR requests? (If not applicable or available elsewhere enter N/A)

            Microsoft Office

6. How much does the software in question 6 cost? (If not applicable or available elsewhere enter N/A)

£400. That was procured via the Standard Procurement framework. This is the standard price for NHS.

7. When is the software in question 6 due for renewal? (If not applicable or available elsewhere enter N/A)

Not applicable

8. What is the name of the software you use to manage process and respond to SAR requests? (If not applicable or available elsewhere enter N/A)

Microsoft Office

9. How much does the software in question 9 cost? (If not applicable or available elsewhere enter N/A)

£400. That was procured via the Standard Procurement framework. This is the standard price for NHS.