Freedom of Information Request: 0567 2019/20
- How do you currently process your eRS requests for outpatient appointments when they are received into the Trust? i.e. is the process automated by software or are eRS requests downloaded, printed, scanned etc.
- Who (or which department) has management responsibility for the eRS process you described in your response to Q1? Job titles are sufficient.
- Are outpatients offered a choice of appointments or are appointments allocated to patients in some other way?
- Are paper-based Clinic Outcome Forms used within the Trust?