Who is your current provider of translation and interpreting services?
BILCS(Birmingham Integrated Language & Communication Strategy) Interpreting service is funded & hosted by local CCG (Clinical Commissioning Group). Contact details are as follows;
Central Midlands CSU Kingston House 438–450 High Street West Midlands B70 9LD
Tel: 0121 612 4100
Email: andy.stokes1@nhs.net
Portal: https://portal.bilcs.co.uk
Website: www.experiencecounts.org.uk
Follow us on Twitter: @Central Midlands
Is the service contracted?
No. Since 2001 Birmingham NHS Primary Care Trusts have funded and supplied this service free of charge to HEFT & other NHS Trusts in Birmingham. However the new CCGs have decided to charge for this service from 01 April 2014.
If the service is contracted, when is it due to end?
Not applicable.
If the service is contracted, is it exclusive?
Not applicable.
Total number of hours spent undertaking interpreting and translating jobs during 2013?
a) HEFT In –house interpreting service: 3633 hours
b) BILCS Interpreting service: 7451 hours
The total cost of translating and interpreting jobs during 2013?
a) HEFT in-house interpreting service cost, approximately £ 53,000 staff salary (one full-time and two part-time Band 4)
b) BILCS Interpreting cost £209,066.00
Does the total cost of your translating and interpreting include all travel interpreter costs?
a) In-house interpreting team do not travel across sites
b) BILCS do not pay travel expense under the Framework Agreement (Health Trust Europe) since 2011
