Please can you send me the organisation’s Local Area Network (LAN) contract, which may include the following:
· Support and Maintenance- e.g. switches, router, software etc
· Managed
· Installation
· Cabling
NOTE: the LAN excludes WAN and WIFI aspects of the organisations data network.
- Existing Supplier: Who is the current supplier?
SCC
2. Annual Average Spend for Supplier: What is the annual average spending on the supplier above? If there is more than one supplier please split the annual averages spend for each supplier.
£130K
3. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.
11000
4. Number of Sites: The number of sites where equipment is supported by these contract.
9
5. Contract Type: Managed, Maintenance, Installation, Software
Maintenance/Monitoring
6. Hardware Brand: What is the hardware brand of the LAN equipment?
Avaya
7. Contract Description: Please provide me with a brief description of the overall contract.
24/7 monitored;
maintenance varies from spares on site next day during offices to 4hr response for spares with engineer on site on a 24/7 basis.
8. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.
annual
9. Contract Expiry Date: When does the contract expire?
renewal date 01/09/17
10. Contract Review Date: When will the organisation is planning to review the contract?
already completed and a network refresh is on-going at the moment (not live yet)
11. Responsible Officer: Who within the organisation is responsible for each of these contract(s) please provide me with contact details including name, job title, contact number and email address?
Didier Meert – Head of Technical Services – 0121 42 43967 – didier.meert@heartofengland.nhs.uk
If the LAN maintenance is included in-house please include the following information: N/A
If the contract is managed by a 3rd party e.g. Commissioning Support can you please provide me with
1. Existing Supplier: Who is the current supplier?
CSU
2. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.
900
3. Number of Sites: Estimated/Actual number of sites the LAN covers.
12
4. Contract Type: Managed, Maintenance, Installation, Software
Managed service
5. Hardware Brand: What is the hardware brand of the LAN equipment?
n/a
6. Contract Description: Please provide me with a brief description of the overall contract.
Support is provided during office hours with a 4hrs response
7. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.
Annual
8. Contract Expiry Date: When does the contract expire?
01/04/17
9. Contract Review Date: When will the organisation is planning to review the contract?
on-going
10. Responsible Officer: Who within the organisation is responsible for each of these contract(s) please provide me with contact details including name, job title, contact number and email address?
Didier Meert – Head of Technical Services – didier.meert@heartofengland.nhs.uk
