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FOI 5533 IT Service Management

Home > FOI Requests > Finance > FOI 5533 IT Service Management

October 10, 2017

Last updated: October 10, 2017

  1. What software product(s) are you using to manage your IT Service Management (e.g. Landesk, Service Now, Cherwell, Hornbill etc.)?

Landesk

  1. When does the contract with your current service desk provider end?

December, 2017

  1. How much does your current ITSM service desk tool cost annually?

£17,794.89 (exc VAT)

  1. When will you be looking to review your current service desk tool?

November, 2017

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