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FOI 5598 Virtual Fracture Clinic

1. Do you currently have a ‘virtual fracture clinic’ / ‘virtual triage clinic’ / alternative to a traditional face to face appointment?
We currently do not have this as a process. This is a process we are looking to introduce into selected pathways in the future.

2. If so what is it called and when did it start?
See above

3. Name and contact details of lead orthopaedic consultant/consultant in charge of fracture clinic?
Mr Andreas Sambatakakis

4. Number of new patient referrals per annum to fracture clinic?
Heartlands: Roughly 10,500-12,000
Good Hope: Roughly between 10,500-11,000

5. How much do you get paid per new patient “virtual” appointment?
Not Applicable

6. What is your discharge percentage from the “virtual” appointment?
Not Applicable

7. What software program do you use to run your virtual clinic? In-house or bought in?
Not Applicable

8. If you don’t have any virtual clinic, have you been considering/planning for one?
We are currently in the process of looking to introduce it into our fracture clinic pathway for patients referred from A&E.

9. Do all patients come to a generic fracture clinic? Or do A&E book into sub-speciality clinics e.g acute knee, Paeds, hands etc.
There is a generic fracture clinic that all A&E referrals are booked into and there are also specific acute slots on consult schedules that A&E can be booked into.

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