What Applications are you running for:
1. Finance? Oracle Applications
2. HR? ESR an NHS national system based on Oracle applications
3. Payroll? ESR an NHS national system based on Oracle applications
4. Project? We do not have specific applications for Projects
5. CRM? We do not have specific applications for CRM
6. Manufacturing? Not applicable
7. Sourcing? Bravo
8. Invoice Scanning Tool? Lexmark Invoices / ProcessIT
9. Are you using Config Snapshot? No
10. What BI Tool are you using? SQL Server Reporting Services
11. What versions of the above Applications are you running? Oracle EDS 12.1.3
12. When was your last Application upgrade? 2014
13. Are you planning another upgrade in the next 12-18 months? No
14. Do you have an Oracle support partner for applications? If so who? Version One
15. Do you have an SAP support partner for applications? If so who? No
16. What kind of support is included in the contract/s (functional/technical/etc.?) Technical and DBA
17. What is the value of the SAP application support contract and when does it end? Not Applicable
18. What is the value of the Oracle application support contract and when does it end? £55k
19. When does the SAP and/or Oracle contracts expire? April 2019
20. Are you running any Oracle Databases, if so what versions are you running? 11gR2
21. Are you running any SAP Databases if so what versions are you running? No
22. What applications are being run on these Databases? Oracle EBS
23. Are you planning another Database upgrade in the next 12-18 months? Yes
24. Do you have an Oracle support partner for Databases? If so who? Version One
25. Do you have an SAP support partner for Databases? If so who? No
26. What is the value of the database support contract for SAP and when does it expire? No
27. What is the value of the database support contract for Oracle and when does it expire? Included in the apps contract detailed above
28. Where are the databases held? Hosted, onsite/offsite? Onsite
29. If not, how many in-house DBAs do you have? None for Oracle
30. Where do you advertise any Oracle and/or SAP procurement opportunities? Haven’t advertised any recently so don’t know
31. Who is responsible for looking after the contract for the Oracle and/or SAP estate? Benjamin Hickman
32. Who is responsible for looking after the licenses for the Oracle and/or SAP estate? Benjamin Hickman
33. How much do you pay annually for Oracle Support & Maintenance and when does it renew? £60,000 March renewal
34. How much do you pay annually for SAP Support & Maintenance and when does it renew? Not Applicable
35. Do you work with off-shore partners? Not at the moment