1. The cost of providing food to patients at your trust for the years 2015/16 and 2016/17. Please can this data be expressed in terms of the average cost per patient per day. It can be either per financial year or calendar year, whichever way your system records it – but please make clear which one you are providing in your response.
This information is available on the Trust’s website at https://hgs.uhb.nhs.uk/foi-5108-catering/ . We are therefore withholding this information under Section 21 of the Freedom of Information Act 2000 “information already accessible “.
2. The number of complaints received about food at your trust received in 2016/17 (financial year) and any details you have regarding the nature of those complaints (food temperature, menu variety, presentation etc)
Complaint 1 – variety was too small
Complaint 2 – poor nutritional quality
3. The percentage of food returned untouched in 2016/17 (financial year) and what happens to the uneaten food.
We do not hold this information as we do not record untouched plated patient meals. Uneaten food is disposed of.
4. How many of the 5 food standards required by the standard NHS Contract is your trust currently meeting? The standards I refer to are listed in detail here https://www.gov.uk/government/news/new-rules-to-serve-up-better-food-for-nhs-patients-and-staff
The trust currently meets all the 5 food standards
5. Do you cook fresh food on site for patients?
Yes
6. Does your trust ask for feedback from patients regarding their experiences of hospital food?
Please see attached CateringSurvey