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FOI 5760 Social Media in the Trust

1. Does your organisation have a Facebook Page(s)? If yes, what is/are the url(s) and when were they set up?

Yes /2017

https://www.facebook.com/HeartlandsHospitalandBirminghamChestClinic/
https://www.facebook.com/GoodHopeHospital/
https://www.facebook.com/SolihullHospitalandCommunityServices/
https://www.facebook.com/groups/421926114641526/

2. Does your organisation advertise or spend any money on Facebook? If yes, please can you outline what expenditure has occurred and break down expenditure per calendar year (January to December) since 2004?

We do not hold information for advertising spend on twitter for the years 2004-2017. For 2017/18 year to date spend is £692.74 (April 2017 – December 2017)

3. Does your organisation have a Twitter Account? If yes, what is/are the url(s) and when were they set up?

Yes

March 2009: https://twitter.com/heartofengland

We do not hold information on set up dates for the accounts below

@AnticoagHEFT
Anticoagulation Team at HEFT, Consultants, Nurses & Secretaries sharing our knowledge and practice.

@HEFTEDM
Eat Drink Move … Keep well nourished, hydrated and mobile to help keep well in and out of hospital. Heart of England NHS Foundation Trust.

@HEFTtherapies
Our quality pledge: enhance health and wellbeing through professional expertise; compassion and respect; innovation and continuous improvement.

@HEFTDoctors
Stay updated with news, induction and teaching updates for Doctors at Heart of England Foundation Trust @heartofengland

@DADOTSH1
We are the dementia and delirium team at Solihull Hospital

@CF_dietitians
Providing nutritional advice for cystic fibrosis patients. Our tweets do not replace the specific dietary advice your own dietitian may provide

@HEFTVolunteers
Following Following @HEFT_CEMST

@HEFT_CEMST
Clinical Education Mentorship Support Team – supporting the development of clinical mentorship at the point of care at the Heart of England NHS Foundation Trust

@CRAGHEFT
Clinical Research Ambassador Group at Heart of England NHS Trust: Promoting PRA involvement and Education in clinical research.

@HEFTRecruitment
Experienced Recruiter, now working for Heart of England NHS Foundation Trust (HEFT) @HeartofEngland Views are my own, not of my employer. Tweets by Rob Saunders

@HEFTEMCAST
Emergency Medicine. Topical EBM blog posts. Developed by the team from HEFT #FOAMed. Get in touch heftemcast@gmail.com

@HEFTMandatory
Mandatory Matters … A Lot! Providing HEFT staff with updates on all their Mandatory Health & Safety Training needs.

@Placement_team
We are the Practice Placement Team who passionately support health care students and their mentors at Heart of England Foundation Trust.

@HEFTmoodle
E-learning/Blended Learning at Heart of England NHS Foundation Trust

@HEFTRadiology
Group Manager & Lead Radiographer for the Imaging Directorate

@HeartofEngland – Pioneering the future of medical imaging. CQC Specialist Advisor. ISAS Assessor.

@iSkills4Heft

@Mediahub_agency
An NHS in-house design studio based at Heart of England NHS Foundation Trust. We create video, animation, apps, websites, photography, graphics and much more

Some may be inactive and most were started before we started monitoring social media accounts, pre-social media policy and procedure.

4. Does your organisation advertise or spend any money on Twitter? If yes, please can you outline what expenditure has occurred and breakdown expenditure per calendar year (January to December) since 2006?

We do not hold information for advertising spend on twitter for the years 2006-2017. For 2017/18 year to date spend is £367.20 (April 2017 – December 2017)

5. Does your organisation use Google G-Suite services (Google services) or does your organisation rely on google for any services (such as email hosting)? If yes, what are the services, when were they agreed and how much did they cost?

The Trust does not permit staff to use Google services for the storage of Trust records as it is not secure.

6. Does your organisation advertise or spend any money on Google? If yes, please can you outline what expenditure has occurred and break down expenditure per calendar year (January to December) since the payments first began?

No

7. Is there an official policy for the use of organisational Facebook or Twitter Accounts (ie how to post, what to use it for and when to delete or preserve records)? If there is a policy (or policies) please may I be provided with them?

Yes – Social media policy and procedure – attached

Social Media Policy

Social Media Procedure

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