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Communications: Information Technology

FOI 5535 Rostering Software System

Published: October 11, 2017

1. Does the trust currently use rostering software?   Yes 2. Please state the name(s) of all rostering provider(s) used, split by the following staffing groups. Where no third parties are used, please explain how these staffs are rostered: a. Medical & Dental Allocate Software b. Nursing & Midwifery Allocate Software c. AHPs Allocate Software […]

FOI 5500 Pager devices

Published: October 11, 2017

How many pager devices are operated by the trust? BT Pager Devices operated by the Trust – Total = 50 What is the monthly cost per device to the trust? 44 @£3.44 (£10.32 per quarter) 3 @ £6.21 (£18.65 per quarter) 3 @ £3.64 (£10.94 per quarter) What was the total spend on pager devices for […]

FOI 5533 IT Service Management

Published: October 10, 2017

What software product(s) are you using to manage your IT Service Management (e.g. Landesk, Service Now, Cherwell, Hornbill etc.)? Landesk When does the contract with your current service desk provider end? December, 2017 How much does your current ITSM service desk tool cost annually? £17,794.89 (exc VAT) When will you be looking to review your […]

FOI 5499 Digital Data

Published: November 7, 2017

Please complete the attached spreadsheet for electronic systems. FOI 5499

FOI 5494 HL7

Published: October 2, 2017

Please could you assist me under the freedom of information act and tell me who within your trust has responsibility for HL7. Please could you include their name, job title and email? The personal responsible is David Hextell, Head of Systems Development. Our format for email addresses is firstname.lastname@heartofengland.nhs.uk

FOI 5471 Electronic Systems

Published: September 19, 2017

Please complete the attached spreadsheet for electronic systems. The response is attached. FOI 5471  

FOI 5455 Hospital IT systems

Published: September 15, 2017

Different IT systems used for clinical and non-clinical purposes within your hospital. Please see attached FOI 5455  

FOI 5423 Cyber security

Published: September 1, 2017

Do the Trust’s clinical systems share username and password combinations? [Yes, all/Yes, some/No] some AD linked For clinical systems, are users required to change their passwords at pre-defined regular intervals? [Yes, all/Yes, some/No] For clinical systems, are minimum requirements set regarding users’ passwords’ composition e.g. mandating that they containing ‘special’ characters contain upper and lowercase […]

FOI 5387 IT systems

Published: August 25, 2017

1. Can you please supply the following information regarding your IT system? 2. Can you provide the trust contacts for each of the above technologies including Name, Email address and phone number? 3. Can you provide an organisation chart for IT Department including names and job roles? 4. How much money was spent on IT […]

FOI 5432 Mobile device usage

Published: August 25, 2017

1. Please confirm the number of mobile phones or smartphones that are in use by the organisation. 1400 2. The Name of the Organisation who acts as your mobile airtime service provider. (If multiple contracts are set up please confirm each specific provider). EE and Vodafone 2.1) please confirm; (a) The date the aforementioned contract(s) […]

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