Coronavirus information

Visitor restrictions, information for patients and more.

View coronavirus information

Medical Records

The Medical Record Department consists of the following service areas:

The Medical Record Library
Duties include filing and storage, provision of records for Out Patient Clinics and retention and destruction. There are Medical Record Libraries at Heartlands, Solihull and Good Hope Hospitals.

Enquiries
Duties include general telephone enquiries for inpatients and provision of records for patients admitted as an emergency.

Medical Record Services
The central office deals with administering and processing requests for patient records. You can find us in Lincoln House at Heartlands Hospital.

Thinking of going to Accident and Emergency but not sure if you need to? Try our handy symptom checker.

Try ask A&E

We're improving the accessibility of our websites. If you can't access any content or if you would like to request information in another format, please view our accessibility statement.