The Medical Record Department consists of the following service areas:
The Medical Record Library
Duties include filing and storage, provision of records for Out Patient Clinics and retention and destruction. There are Medical Record Libraries at Heartlands, Solihull and Good Hope Hospitals.
Duties include general telephone enquiries for inpatients and provision of records for patients admitted as an emergency.
Medical Record Services
The central office deals with administering and processing requests for patient records. You can find us in Lincoln House at Heartlands Hospital.