New signs are to be erected at Solihull Hospital this week to provide better clarity to the public as to what services are on offer and to improve patient experience.

Solihull Hospital, part of the Heart of England NHS Foundation Trust, has been running a very successful Minor Injury Unit (MIU) department for many years, which means that patients with minor illnesses, cuts and fractures are treated on site and X-Ray facilities are available.

To reflect the service offered at Solihull Hospital the signage on the site needs to be updated to say MIU which it is hoped will help to improve patient experience by eliminating unnecessary confusion.

The new signage will remain in place until the proposed Solihull Hospital Urgent Care Centre is established. It should be made clear that there will be NO changes to the current service at Solihull Hospital; the signs merely aim to help provide clarity for service users. The signage will be changed this week with the external signage around the local area to be changed by Solihull Council in the coming months.

Matthew Cooke, Deputy Medical Director Strategy & Transformation at the Trust, said: “We want to make sure that signage on site is not misleading or confusing for patients and their families visiting Solihull Hospital. Solihull Hospital has not offered full A&E services for many years; instead it currently operates with a MIU which is why we are so keen to make sure that the new signage will now reflect the current facilities. Once the Urgent Care Centre procurement is underway we will review the situation.”