Visitor parking at Heart of England

We are a large trust covering three hospitals, with over 1m patients visiting us every year and 11,000 staff. The Trust does not take any form of profit from car parking charges as it is used to fund capital charges, utility costs, security and a car parking management service, as well as the upkeep, maintenance and investment in the car parks which includes CCTV systems, grounds, and road safety. We are committed to providing safe and cost effective parking facilities to all those who visit the Trust.

The Trust receives no funding specifically for car parking and we do not believe that we should divert money intended for healthcare operations to providing car parking.  This point is usually accepted by those who challenge the need for charges.

The management of the car parks on all sites has been outsourced to G4S, a leading global integrated security company who specialise in outsourced business processes and facilities in sectors where security and safety risks are considered a strategic threat. The Trust pays a monthly management fee to G4S and all of the parking monies collected are paid into the Trust’s bank account. G4S do not retain any of the income from parking charges.

The Trust operates nearly 4,500 parking spaces, used by patients, visitors and staff.