EQUALITY AND DIVERSITY TRAINING – Faculty Website Information Aug 14
ED DEPARTMENT TRUST CORPORATE INDUCTION DOCUMENT 2014
1. Does your NHS trust have a mechanism in place to identify and flag patients with learning disabilities and protocols that ensure that pathways of care are reasonably adjusted to meet the health needs of these patients? The Trust has introduced mechanisms to identify and flag up patients with Learning Disabilities through the electronic “Nurse Hand-over System”.
2. Does your NHS trust provide readily available and comprehensible information to patients with learning disabilities about the following criteria:
- treatment options;
- complaints procedures;
- appointments?
- Learning disabilities patients are supported to receive clear treatment by guidance provided through Learning Disabilities policy/guidance and information for patients/carers and staff. Learning Disabilities policies, protocols and adjustable pathways of care are in place.Learning Disability Health Facilitation Nurses provide support /communication aids to LD patents and staff to enable patients to understand their care /treatment and express their needs. HEFT Speech &Language Therapy/ Vision and Hearing services provide individual care pathways for patients with Learning disabilities. Trust’s Special Care Dental Service provide individual care pathways for example;
- Provide and help development of picture pathways/ social stories to aid visits
- Acclimatisation and familiarisation visits
- For those who require a general anaesthetic for their treatment this is undertaken at Spire Parkway to offer individual rooms with removed chairs or the bed, covered mirrors depending on individual needs/ behaviours. use a back door entrance which allows patients to come straight from the car park into a bedroom without walking through the hospital to keep their anxieties etc as low as possible.
- best interest meetings involving parents to allow as much flexibility about appointments and how to address treatment when necessary
- seeing patients in a domiciliary setting if required
- working with the Ministry of Justice to achieve treatment when required
- providing support and training with carers to improve the oral health (tooth brushing), diet and outcomes for their patients
- Link in with other disciplines for treatment when using sedation and GA. For example undertaking blood tests, podiatry visits and also have seen patients jointly with ENT/ gynaecology/ podiatric surgery.
3. Does your NHS trust have protocols in place to provide suitable support for family carers who support patients with learning
disabilities?
Suitable support for family carers who support patients with Learning disabilities in consultation with key stakeholders Please see
supporting evidence;
View Equality & Diversity Department Internet webpage Learning Disabilities Policy etc. via:
https://hgs.uhb.nhs.uk/equality-and-diversity/
View Equality & Diversity Department Internet webpage Learning Disabilities Patient Toolkit via:
https://hgs.uhb.nhs.uk/equality-and-diversity/
- Collaborative working with Learning Disability Teams from Coventry & Warwickshire Partnership Trust & Birmingham Community Healthcare NHS Trust to provide Learning disabilities acute liaison service
- Joint appointment of Learning Disability Nurse with Coventry & Warwickshire Partnership Trust
- Trust hosted launch of Learning Disability Health Toolkit in January 2015
View E&D Department Internet webpage Leraning Disability Health Facilitation Nurse via:
https://hgs.uhb.nhs.uk/equality-and-diversity/
4. Does your NHS trust have protocols in place to routinely include training on providing health care to patients with learning disabilities
for all staff?
Equality & Diversity mandatory on line training for staff includesLearning Disabilities Awareness; In addition Deaf/deafblind
Communication Awareness; Disability Equality; Equality Impact Assessment and Human Rights training are delivered.
Comprehensive Learning Disability training is delivered by Learning Disability Health Facilitation Nurses including role
play by Learning Disabilities People drama group from Grapevine. Please see supporting evidence;
Training also advertised on Department Trust Corporate Induction document [attached], Faculty of Education webpage & Nurse
5. Does your NHS trust have protocols in place to encourage representation of people with learning disabilities and their family carers?
The Trust has representation of people with Learning disabilities, their family carers, local groups, voluntary organisations on key
Trust’s forums, Steering Groups, and other Committees to contribute to service planning, development and implementation. Please
see supporting evidence
View Equality & Diversity Department Internet webpage Equality and Diversity / Learning Disabilities Steering Group:
https://hgs.uhb.nhs.uk/equality-and-diversity/
Copies of minutes/agenda etc. if required are available from the E&D Department.
This forum is also advertised on the Equality & Diversity Department Trust Corporate Induction document [attached].
6. Does your NHS trust have protocols in place to regularly audit its practices for patients with learning disabilities and to demonstrate
the findings in routine public reports?
The Trust has developed an electronic Patient Satisfaction tool to audit its services and care provided to Learning disabilities
patients. Survey tool is currently being reviewed & will be updated/implemented.(copy attached)