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Information on the coronavirus pandemic for our patients and visitors.

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Data Protection Act

You have a legal right to access personal information held about you; this is called a subject access request under data protection, and in some cases you have the right to access information about a deceased individual. If you wish to access your personal information or request on behalf of someone else, please write to the address below including full contact details, enough information to help us identify you and describing what data you would like. Please be aware we will require evidence of ID and legal right to access data for some requests- we will advise you if this is the case.

Medical Records Department
Birmingham Heartlands Hospital
Bordesley Green
Birmingham
B9 5SS

We have a legal duty to reply promptly and at the most within 40 days, starting from the day we receive both any fee (if applicable) and the information needed to identify you and the information you need. If we reasonably need more information to help find your information or identify you, we will write to ask you for the information we need. We will then wait until we have all the necessary information as well as the fee before dealing with your request.

Further information on your rights under data protection can be found at www.ico.gov.uk and via the Trust Fair Processing Notice

Thinking of going to Accident and Emergency but not sure if you need to? Try our handy symptom checker.

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