FOI 3095 Complaints and feedback
Published: May 22, 2014
1. How are complaints, compliments and feedback handled at the Trust? This data might be obtained by means such as email, phone, letter, piece of paper in a hospital reception etc. etc. Is there a central place where this data is collated? Data for Complaints and Patient Services (for those people who raise concerns) are […]
FOI 2844 Maternity Complaints
Published: February 28, 2014
1. If you have a maternity unit within your trust please state (a) how many births were carried out there in the 2012/13 financial year The Trust has three maternity units. Births for 2012/13 are as follows: Birmingham Heartlands Hospital Good Hope Hospital Solihull Hospital Total for all 3 sites Registerable Births April […]
FOI 2725 Morgue/Mortuary complaints
Published: February 28, 2014
The Trust has not had any complaints about the release of bodies from the hospital mortuary/morgue in the last three years. Please can I have copies of all emails, correspondence, notes, minutes and all other documents (paper and electronic) relating to complaints about the release of bodies from the hospital mortuary/morgue in the last […]
Complaints
Published: December 16, 2021
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FOI 0614 2019/20 – DPO/IG Roles, Structure and Support
Published: July 17, 2020
Freedom of Information Request: 0614 2019/20 1 – JD/Band for DPO Please see attached document Band 8c JD – Deputy Foundation Secretary 2 – JD/Band for IG Manager Please see attached document Band 8a JD – IG Lead 3 – JD/Band for joint post of DPO/IG Manager We do not have a joint DPO/IG Manager […]
FOI 0381 2019/20: Corporate Governance
Published: December 31, 2019
Freedom of Information Request: 0381 2019/20 Please could you provide me with the following information: The post title of the most senior employee in the organisation (other than the Chief Executive) with responsibility for corporate governance issues (e.g. Director of Corporate Affairs, Trust Secretary, Company Secretary or equivalent); Director of Corporate Affairs The job / […]
FOI 0182 2019/20: Food-Borne Illnesses
Published: August 30, 2019
Freedom of Information Request: 0182 2019/20 How many inpatients developed food poisoning (relating to E.coli, listeria, campylobacter, salmonella or other) during a stay at the hospitals in your trust between the end of May 1018 and the end of May 2019? The Trust does hold this information, however, providing the data would require review of […]
FOI 0151 2019/20 Staff Bullying
Published: August 22, 2019
Freedom of Information Request: 0151 2019/20 Please can you provide me with the following information – and for each question, giving a year by year breakdown for a) 2016-17 b) 2017-18 c) 2018-19. How many staff members at your trust have reported a) bullying b) harassment c) abuse by another staff member (if possible, please […]
FOI 0464 Software used in the trust
Published: March 4, 2019
Freedom of Information Request: FOI 0464 I have a list of 10 questions which I have put into a survey to make it easier to answer. They only require short answers. The questions are: What is the name of the organisation/service/authority you represent? University Hospitals Birmingham NHS Foundation Trust What is the name of […]
FOI 0555 Transgender patients
Published: July 29, 2021
Freedom of Information Request: 0555 University Hospitals Birmingham NHS Foundation Trust (UHB) completed a merger by acquisition of Heart of England NHS Foundation Trust (HEFT) on 1st April 2018. Due to historical differences in data collection/reporting across UHB and the former Heart of England NHS Foundation Trust this response has been provided by hospital […]
